Get Help – Community Care Australia

Our Focus

To reach out and provide multicultural support to refugees, asylum seekers and new migrant families in Sydney.
To strengthen community trust and respect by promoting unity and celebrating cultural diversity.
To enhance families’ capacity for growth and development of all their members, especially the children.
To affirm and strengthen social and ethnic identities and families’ ability to function in a multicultural society.

Refugee Outreach Program

The Refugee Outreach Program provides practical family support and advocacy for refugees, asylum seekers and new migrant families.

To be eligible, recipients must hold temporary protection visas or bridging visas.

Following services are provided through the program:

Food Bank – free groceries, rice, vegetables, and fruit;
Financial assistance with electricity, gas and water bills;
Community building and greater interaction through organized social gatherings;
Information and referral on legal issues, mental health concerns, housing and other matters.

The program is held every second Wednesday of the month (11 am – 12 noon) at 15 Park Road, Seven Hills, 2147 NSW.

Please note: Due to current COVID19 restrictions, only distribution services are provided at the above address and during the designated time. NSW EAPA Scheme services are provided online or via telephone.

Hope Outreach

Hope Outreach provides practical and social support to individuals and families living in Sydney.

If you or your family are experiencing hardship and hold either a pension card, health care card or concession card you are eligible to receive this support.

The program offers:

Grocery items at a reduced price;
Organized social gatherings which includes a free meal;
Access to our ministry team.

Hope Outreach program runs on Fridays during the school terms, between 3.30pm and 5.00pm.

The program is held at 15 Park Road, Seven Hills, 2147 NSW.

For particular dates of program operation please call (02) 9624 8866

Please note

Due to COVID-19 restrictions we have made changes to some of our services. Only food hampers are provided at the above address and during designated time. All other services are provided online or via telephone.

Assistance with Electricity, Gas and Water Bills

Community Care Incorporated is an approved provider of assistance under the terms and conditions of following schemes:

Service NSW Energy Accounts Payment Assistance (EAPA); and
Sydney Water Payment Assistance Scheme (PAS).

If deemed eligible we can assist you with energy and water bills during a financial crisis or in times of an emergency. For a detailed assessment of your eligibility, please speak to our staff during the Hope Outreach Program or the Refugee Outreach Program.

Financial Help

Christians Against Poverty CAPS  
Phone: 1300 227 000

Wesley Mission Credit line Financial Counselling  
Phone: 1800 007 007

Salvos Money Care  
Phone: (02) 9633 5011

Crisis Accommodation NSW Information and Referral Services
Phone: 1800 152 152

Other Support

Men’s Line Australia  

Phone: 1300 789 978

Lifeline Counseling  
Phone: 13 11 14

Domestic Violence Assistance Line  
Phone: 1800 656 463